At Wander Trip Products, we strive to ensure that you are satisfied with your purchase. If you are not completely happy, please review our refund and return policy below.
Return Eligibility
- Items can be returned within 7 days of delivery
- Products must be unused, in original condition, and in original packaging
- Proof of purchase is required for all returns
Non-Returnable Items
- Used or damaged items (unless received defective)
- Items returned without original packaging
- Products reported after the return period
Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery
- Please provide clear photos or videos as proof
- After verification, we will arrange a replacement or refund
Refund Process
- Once your return is received and inspected, we will notify you of approval or rejection
- Approved refunds are processed within 5–7 business days
- Refunds are issued via bank transfer or agreed method since we operate on Cash on Delivery
Exchange Policy
- Exchanges are allowed within 7 days of delivery for eligible items
- Replacement items will be shipped after the returned product is received and inspected
Return Shipping
- Customers may be responsible for return shipping costs unless the item is defective or incorrect
- Shipping charges are non-refundable
Order Cancellation
- Orders can be canceled within 24 hours of placement
- Once shipped, orders cannot be canceled and must follow the return process
Contact Us
For any return or refund requests, please contact us:
Wander Trip Products
Email: [email protected]